Wednesday, February 28, 2018

What is emotion tracking technology?



Shell uses wearable technology to find out how drivers feel

It is quite interesting to think of how technology has progressed through the years. The things technology can do for the world ranges from the convenient, useful, and more importantly, to the life-saving. Companies the world over have made use of various gadgets, apps, or programs to either introduce new products and services, or improve on their current offers.

As Shell has always been a pioneer in next generation technology producing smarter products, as well as promoting smarter use, the company is always on the lookout for ways to take their innovations a step further. To understand the journey of drivers around the world better, Shell developed the Shell Driving Experiment, a groundbreaking worldwide study that uses cutting-edge emotional intelligence technology, ChatBots, mobile apps, and online weather and traffic data sources to uncover how the emotions of drivers affect their driving performance.

A synergy between hardware, software, and human interaction
Prior to the start of the experiment, participants were profiled to understand the different aspects of their personalities, such as sensitivity, ambition, and cautiousness. Participants then wore a 37 Degree wearable fitness tracker, which was used throughout the study in tandem with three different apps: the Shell App, the 37 Degree fitness tracker companion app, and the Facebook Messenger app.

The driving performance score of the participants were measured through the Shell App. Three factors determine driver performance scores: speed, acceleration, and braking. Instances of overspeeding, harsh acceleration, and harsh braking lower the performance scores of the participants, meaning the smoother their drive is, the higher their performance score will be. The participants simply had to log the start and end of their journeys on the Shell App for their data to be recorded.

The 37 Degree fitness band was worn by participants to record their biometrics, as well as their mood and fatigue levels. The band took automatic readings throughout the day and logged in the details on a specially-coded version of the 37 Degree companion app, which was exclusively used for the study. The special version of the app also provided a way for the participants to log the start and end of their drives in order to monitor their biometrics when on the road.

The final app utilized by the Shell Driving Experiment was the Facebook Messenger app, wherein participants had to interact with a special ChatBot that gave them a series of questions to answer before and after their drive.

The information monitored by the 37 Degree band and the three apps were all brought together and analyzed by experts at Goldsmiths, University of London and giving an interesting look at the unique personalities of Filipino drivers and the realities of driving in the Philippines.

The results of the study were revealed during the ‘What Drives You’ launch event on February 27, which featured interactive installations and a panel of specialists discussing the research findings. The panelists included Cleary Ahern, a Doctoral Researcher from Goldsmiths, University of London. Ahern was then joined by other panelists composed of subject matter experts including motoring enthusiast and actor Jericho Rosales, champion racer Michele Bumagarner, and health and diet guru Nadine Tengco.

Uncovering the Filipino driver and their personality types
In the Philippines, more than 300 participants logged in nearly two thousand journeys from three key areas – Metro Manila, Cebu, and Davao – to help uncover the nature of Filipino drivers. The data from these journeys revealed that the Philippines achieved the highest driving performance score among all the countries that participated in the global study. This means that Filipinos have smoother journeys (less incidents of harsh acceleration and harsh braking) and are more efficient than other participating countries such as Malaysia, Germany, and the Netherlands.

The results of the study also showed that contrary to a common local stereotype, gender has no significant influence on driving performance, with personality type morelikely to predict your driving style. Two unique, high-performing personality types among Filipino drivers were uncovered by the study: the Modern Man and the Gamma Woman.

The Modern Man is the type of driver that has a unique combination of sensitive and ambitious personality traits, leading to their ability to maintain a well-balanced emotional state behind the wheel. They adapt well to any situation in life and exercise cautiousness on the road to achieve outstanding driver performance scores. The Gamma Woman on the other hand is known for her openness and emotional stability both on and off the road, leading to exceptional driving performance scores.

The other factors that come into play
Family has always played a big part in the lives of Filipinos, and this was apparent in the Shell Driving Experiment. Evidence linking the presence of children and additional passengers in the car to better driving performance was consistent throughout the study. A different result was found in other countries, with drivers in Germany performing better when they are alone in the car.

The Shell Driving Experiment also confirmed that stress is a constant emotion felt by Filipinos on the road. Destination is also another factor, with findings showing that drivers who are on their way to work are more stressed than those who are on the road for other purposes.

Even the food we eat plays a role in the driving performance of Filipinos. Participants of the study who reported feeling hungry during their journey had lower driver performance scores.

Giving importance to every ride

“The Shell Driving Experiment is part of Shell’s efforts to understand the changing needs of our customers,” shares Anthony Lawrence Yam, Vice President for Retail at PIlipinas Shell. “This helps us create better products and services, such as developing new fuels like Shell V-Power with DYNAFLEX Technology and the expansion of our non-fuel offers at Shell Select, which are relevant in improving the driving experience of Filipinos. At the end of the day, our goal is making life’s journeys better for every Filipino on the road.”

By providing quality fuel products and services to motorists around the world, Shell gained its foothold as a global leader in power and energy. It pioneers next generation technology in developing new sources for a reliable energy mix, producing smarter products as well as promoting smarter use. Shell strives to build smarter infrastructure and provide energy efficient engineering solutions that promote clean and efficient transport and sustainable mobility.
Through finding out and understanding what really matters most for Filipinos, Shell continues its mission to allow people to go well on the road, wherever they want to go.

Source: Shell Phil

No comments:

Post a Comment